Hi nikita,
I'm sorry for your personal experience with the Kitely Market. I
contacted you repeatedly about issues that I didn't need to address with
most other merchants.
I'd like to address your comments about things you didn't like:
First, Kitely Market is used by supervised children, unsupervised
teens, educators, people who need virtual items for work, ..., and by
adults looking for adult items for adult activities. In order to cater
to all these various groups we need to make sure that products are
listed using the correct Maturity Rating. People looking to buy
General-rated items, which should be family safe and appropriate for the
work place, shouldn't be surprised by getting an avatar with a naked
skin. It has nothing to do with children using the system and everything
to do with products complying with the standards that are expected by
each Maturity rating. People who want naked skins can find them in the
Adult category, having Moderate and General not include such items
doesn't prevent adults from doing adult things.
In order to make sure buyers get what they expect we need to make
sure that merchants who list items that include adult content change
their product's Maturity rating to indicate the true nature of the items
they sell.
Kitely Market includes a feature for listing multiple similar items
inside one product listing. This enables us to save people from having
to browse through many different color variations of the same shirt
before seeing a different shirt in their search results. This also
enables people looking at one product variation to easily see all the
other available variations of the same product. Adding another variation
to an existing product listing takes less time then adding a new
product listing. Enforcing the use of the variation feature makes Kitely
Market much easier for buyers to use than other marketplaces and
enables more merchants to have their goods presented when people get search results. Merchants that list the same product in multiple
separate product listings instead of as variations in the same product
listing ruin the experience for buyers and gain an unfair advantage over
merchants that actually follow the product listing guidelines. We
therefore act to enforce the use of this feature when people list
variations of the same item instead of leaving it to merchants to act in
their own self interest and make Kitely Market less usable for everyone
else.
Kitely Market's 45 day real-money withholding period is inline with
the 30-60 day withholding period that most online marketplaces that deal
with real currencies use. Using an underwriter to offset the cost of
fraud means increasing sales commissions to pay the underwriter. Most
merchants prefer to wait than to earn less from their sales.
Merchants that want to earn real money simply list their items for US
dollars instead of listing them for Kitely Credits. There are quite a
few merchants who've made a good profit doing so. There isn't anything
conceptually complicated in listing your items using the currency you
want to get when people buy them. If you don't want Kitely Credits then
don't sell items for Kitely Credits. :-)