Our contact page includes an email you can use to contact us, I also gave you my direct email which you used repeatedly, and we've both PMed and IMed during your time in Kitely. Do you want me to forward you these emails and PMs so you can be reminded of the type of help you've received? (you've seemed to have forgotten) :-)
Some of the people responding in our forums are very knowledgeable about OpenSim, LSL, viewers, and content creation. The answers they provide are very informative. There are jests and other tangents that sometimes appear in comment threads but that isn't specific to Kitely. You started such a tangent yourself in the thread we're communicating in now.
The nice thing about links is that they allow people reading a comment thread to view the facts and decide whose comments are more inlined with the truth. 255 different users (of the 1345 logged in users who entered our forums) wrote at least one comment. I've sorted them by the number of comments each user wrote so you can easily count them for yourself: http://www.kitely.com/forums/m...
Some scripts don't run the same in OpenSim as they do in SL. This isn't a Kitely-specific problem. There are hundreds of thousands of different LSL scripts that are running just fine in Kitely. Sometimes particular regions have problems. When that happens we investigate the problem to determine its source and more often than not fix whatever OpenSim bug has created it. You can find quite a few such issue reports in our threads and see how quickly those problems where resolved. Again, something that is easy for people to check for themselves.
Prices aren't going up, they are changing. The result is lower prices for the great majority of our users. The discussion was announced ahead of time on our forums and quite a few people attended that meeting. A meeting that BTW, lasted close to 5 hours. The discussion was then continued in the forums as well. Do you need me to provide you with links? :-D
Your subjective perception is not reflective of how most other people perceive the events you refer to. :-)